Terms of Service for Foothills Home Services Ltd.

Effective Date: June 1, 2025

These Terms of Service (“Terms”) govern your use of the website and services provided by Foothills Home Services Ltd. (“Foothills Home Services”, “we”, “our”, or “us”), located in Alberta, Canada. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Service Overview

Foothills Home Services Ltd. provides home care assistance for seniors, including but not limited to:

  • Senior companionship

  • 24-hour palliative care

  • Dementia and Alzheimer’s support

  • Homemaking and light housekeeping

  • Personal care and caregiver support services

Our services are delivered by trained caregivers, health care aides, and nurses in Okotoks, High River, Calgary, and the Foothills region.

2. Eligibility and Registration

  • Services are available to individuals and families residing in our service area in Alberta.

  • You may be required to provide accurate and complete information to access certain services.

  • False or misleading information may result in suspension or termination of services.

3. User Responsibilities

  • You agree to use our website and services only for lawful purposes.

  • You must not misuse the website, attempt unauthorized access, or engage in activities that disrupt service for others.

  • You are responsible for maintaining the confidentiality of any account information or credentials.

4. Service Agreements and Payments

  • Service details, fees, and payment terms will be outlined in your individual service agreement.

  • Payment is due as specified in your agreement. Accepted payment methods will be communicated at the time of engagement.

  • Refund and cancellation policies are specified in your service agreement. Please contact us for details.

5. Privacy and Confidentiality

  • We collect and use personal information in accordance with Alberta and Canadian privacy laws.

  • Your information will be used solely for the purpose of providing home care services and will not be shared without your consent, except as required by law.

  • For more information, refer to our Privacy Policy.

6. Intellectual Property

  • All website content, including text, images, and logos, is the property of Foothills Home Services Ltd. and may not be used without permission.

  • You may not reproduce, distribute, or modify any content from our website or materials provided during service.

7. Limitation of Liability

  • Foothills Home Services Ltd. strives to provide high-quality care but does not guarantee uninterrupted or error-free service.

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services, except as required under Alberta law3.

8. Compliance with Laws

  • Our services comply with applicable Alberta and Canadian laws, including the Continuing Care Act and relevant health service standards.

  • We are an approved provider for the Client Directed Home Care program with Alberta Health Services.

9. Modifications to Terms

  • We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use constitutes acceptance of the revised Terms.

10. Contact Information

For questions or concerns about these Terms, please contact:

Foothills Home Services Ltd.
1508 High Country Drive, High River, Alberta T1V 1V9

11. Governing Law

These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Note: This document is a general template and should be reviewed by legal counsel to ensure compliance with all applicable laws and regulations specific to your operations in Alberta, Canada